SIR40316 Certificate IV in Retail Management
This qualification provides the skills and knowledge for an individual to operate within the retail industry. Tasks include interacting with customers, resolve customer and team problems, using sales techniques, use product and service knowledge and work towards meeting team and organisational targets.
Work would be undertaken in supermarkets, specialty retailers and franchise retail outlets.
This course can be delivered in two ways:
1. In a flexible program of classroom training, self-paced learning activities and assessment. Students have 12 months to complete the course.
2. As a work-based traineeship program over a 12 month period in NSW.
Entry to this qualification is open to individuals who have achieved the SIR30216 Certificate III in Retail or can provide relevant industry employment experience in a job role that has involved the application of skills and knowledge described in the core units of competency from the SIR30216 Certificate III in Retail.
Students will be required to provide their USI and complete a language, literacy and numeracy test.
Training is conducted:
1 Classroom – Training and assessment takes place in a classroom and involves discussions, presentations and activities in a simulated workplace environment.
2 Self-directed learning – Further study, personal research and reflection are done by participants in their own time.
Assessment will be carried out throughout the duration of the qualification. Feedback will be given to students by the Assessor. The combination of assessment methods used will be used to determine whether you have completed each unit in the course.
These may include:
- Short Answer Questions
- Role plays and Observations
- Third Party Reports
Eligibility Criteria - Smart and Skilled
To be eligible for a subsidised place in New South Wales, you must be:
- an Australian Citizen, Australian Permanent Resident, Humanitarian Visa Holder or NZ Citizen
- 15 years old or over
- Living or working in NSW
- No longer be at school or equivalent.
There are student fees that must be paid. Some students may be fee exempt. Check to see if your eligible click HERE
Training is subsidised by the NSW Government
First Qualification $1,570
Second Qualification $1,840
CLICK HERE to learn more
Please CLICK HERE to download a copy of the student handbook.
Fee for Service
If you are ineligible for NSW government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, please contact ARC Training on 1300 793 146 or click CONTACT
If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, please contact ARC Training on 1300 793 146 or click CONTACT
The range of units of competency provides participants with the operational skills and knowledge to work effectively in entry level and supervisory roles within the retail industry.
Participants will need to complete a total of eleven (11) units of competency, seven (7) core units and four (4) elective units of competency. Here are the units that are available in our standard SIR40316 Certificate IV in Retail Management.
Keep in mind, one of our ARC Training representatives will be happy to discuss unit selection and your learning needs.
|SIRRRTF002||Monitor retail store financials|
|SIRXCEG004||Create a customer centric culture|
|SIRXHRM002||Maintain employee relations|
|SIRXMGT002||Lead a frontline team|
|SIRXRSK002||Maintain store security|
|SIRXSLS003||Achieve sales results|
|SIRXWHS003||Maintain Workplace Safety|
|SIRRMER003||Coordinate visual merchandising activities|
|SIRXTAD002||Develop the retail frontline|
RTO Code 91007
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